We make repairing your AVAYA phones and other AVAYA products easy with our online store. It’s easy AND you’ll save money when you repair your AVAYA equipment instead of purchasing expensive brand new equipment. Our repair services are unsurpassed in the industry in the quality of the repair and the appearance of the product–you literally will not be able to distinguish our repaired equipment from an OEM-new one!

AVAYA 2400 Series Phone Repair Repair for AVAYA 2402, 2410, 2420 and the EU -24 expansion module.	AVAYA 4600 Series Phone Repair Repair for AVAYA 4602SW, 4606, 4610SW, 4612, 4620, 4620SW, 4621, and 4624.
AVAYA 6400 Series Phone Repair Repair for AVAYA 6402D, 6408D+, 6408+, 6416D+, 6416D+M, 6424D+, 6424D+M and the XM-24 expansion module.	AVAYA 7400 Series Phone Repair Repair for AVAYA 7401+, 7403, 7405, 7406 D01/03, 7406 D02/04, 7406 D07, 7406+ D07, 7406+ D08, 7407 D02, 7407+ D02D, 7410+ D02, 7434 D01, and 7444.
AVAYA 8400 Series Phone Repair Repair for AVAYA 8403, 8405B, 8405B+, 8405D, 8405D+, 8410B, 8410D, 8411D, and 8434DX.	AVAYA CallMaster Phone Repair Repair for AVAYA CallMaster I, II, III, IV, V, and VI.
AVAYA Definity Circuit Pack RepairRepair for AVAYA Definity circuit packs TN2214B, TN2224B, TN464D, TN725B, TN793, and TN793B.	AVAYA Definity Console Repair Repair for AVAYA Definity attendant consoles 302A1, 302B, 302C, and 302D.
AVAYA Legend MLX Phone Repair Repair for AVAYA Legend MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, MLX-16DP MLX-20L, MLX-28D, and MLX-DSS.	AVAYA Magix Phone RepairRepair for AVAYA 4400, 4400D, 4406D+, 4412D+, 4424D+, 4424LD+, and the 4450 expansion module.
AVAYA Merlin Phone RepairRepair for AVAYA Merlin 5-BTN (7302H), 10-BTN (7303H), 34-BTN, 34-BTN Deluxe, HFAI-10 (7309H), and BIS-34D (7317H) phones.	AVAYA Partner RepairRepair for AVAYA Partner MLS-6, MLS-12, MLS-12D, MLS-18D, MLS-34D, Eurostyle 6, 18, 18D, and 34D, and Eurostyle II 6, 18D, and 34D Phones; Call Assistants CA24 and CA48; Expansion Modules 206E, 206EC,  ACS 012E, ACS 308EC, and ACS 400EC; ACS 6.0 and 7.0 Processors and Partner Mail VS Voice Mail Systems.

Cisco IP phone repair is our specialty and we can repair the entire Cisco 7900 series–from discontinued models to the latest in technology.

Save Money with Repair
Repairing your Cisco IP phones is a great way to reduce your Cisco SMARTnet costs–repairing your Cisco IP phones on an “as needed” basis can save you over 50% of on your SMARTnet costs.

Quality You Can Trust
You can trust us with your repairs. We have been repairing and remanufacturing voice and data communications equipment since 1979. Our industry-leading remanufacturing process ensures equipment from us looks and performs like new. And, we stand behind our products with a full one-year warranty.

All testing and repair is performed at our state-of-the-art depot repair center in Bensenville, Illinois by trained and certified technicians. Our repair and remanufacturing processes are in compliance with original manufacturer specifications and subject to rigorous testing throughout the process.

Get Started Today
Call us today and we’ll answer any questions you may have about our Cisco repair services.
1.800.525.4300

Reducing your Cisco SMARTnet costs is easier than you think.
Many of our Cisco IP phone repair customers originally came to us when looking for an alternative to the high cost of Cisco’s SMARTnet service. What we have been able to show them is that by repairing their Cisco IP phones on an “as needed” basis they can save over 50% of their SMARTnet costs.

How?
What we’ve seen is that most organizations are paying more for their SMARTnet contracts than what the repairs on their failed phones would cost. Check out our cost comparison.

Most organizations experience about a 3% annual failure rate with their Cisco IP Phones— less than the 4% we use in our cost savings model. In addition, we use a SMARTnet cost of $7.00 per unit   which is lower than most SMARTnet per unit costs. By using a higher failure rate and lower SMARTnet cost the model is stacked in favor of Cisco SMARTnet, however, take a look at the results….

Even when favoring Cisco’s SMARTnet in this analysis we can still show that most Cisco IP phone users should save over 50% on their Cisco IP phone repairs by going to “as needed” repair.

Repair is what we do best.
We have been repairing and remanufacturing phones for over 36 years. A phone from us isn’t just repaired it is remanufactured to original OEM quality and specifications. Our industry-leading remanufacturing process ensures equipment from us looks and performs like new. And, we stand behind our products with a full one-year warranty.

The process is simple.
Give us a call. We’ll connect you with one of our account managers. They can explain all the details and set you up with an account. Then when you have a phone you need to send in for repair contact your account manager and they will enter a repair order for you and send you a copy. Print a copy of the repair order, pack it with the phone(s) to be repaired and send the package to us. It’s that simple.

Want to learn more?
Call us today and we’ll answer any questions you may have about our Cisco repair services.

Ready to try our repair services?
Call us at 1.800.525.4300 and we’ll get you in touch with an account manager who can start the repair process for you.

We are pleased to announce that we are now repairing Shoretel IP Phones and other Shoretel components!

The popular Shoretel IP phone system product line joins the list of over 50 other manufacturers of voice and data networking products that we repair for our customers.

Below is a list of Shoretel products we are now repairing. If you don’t see the ShoreTel component you need repaired please give us a call as we may have recently added it to our capabilities. If we aren’t already repairing it we’ll add it to our future capabilities list.

SHOREPHONE DSS KEY EXPANSION MODULE BB24 (10174/10175)
SHOREPHONE IP110 (10176/10177)
SHOREPHONE IP115 (10216/10217)
SHOREPHONE IP210 and IP210A
SHOREPHONE IP212k (10198/10199)
SHOREPHONE IP230 (10196/10197)
SHOREPHONE IP230g (10267/10268)
SHOREPHONE IP265 (10218/10219)
SHOREPHONE IP420 (10439/10495)
SHOREPHONE IP480 and 480g (10496/10437/10497)
SHOREPHONE IP485g (10436/10498)
SHOREPHONE IP530
SHOREPHONE IP560 (10156/10148)
SHOREPHONE IP560g (10203/10204/10205)
SHOREPHONE IP565g (10220/10221)
SHOREPHONE IP655 WONDERPHONE or ANTI-GLARE TOUCH-SCREEN (10368/10429)
SHORETEL SATELLITE MICS FOR IP655 (10401)
SHOREPHONE CONFERENCE UNIT IP8000 (10274/10277)
SHOREGEAR SERVICE APPLIANCE 100 (60125)

You can trust us with your repairs. We have been repairing voice and data networking equipment for over 36 years. Our industry-leading remanufacturing process ensures equipment from us looks and performs like new. And, we stand behind our products with a full one-year warranty. All testing and repair is performed at our state-of-the-art depot repair center in Bensenville, Illinois by trained and certified technicians. Our repair and remanufacturing processes are in compliance with original manufacturer specifications and subject to rigorous testing throughout the process.

We have won numerous awards for quality repair, including the Verizon Repair Vendor of the Year and the Teleconnect Refurbishing Excellence Award.

For ShoreTel repair, or any other phone equipment repair, give us a call at 800.525.4300.

Are iPads part of your IT portfolio?
Many large businesses are now buying iPads by the thousands for their employees. Great for the employees, not so great for the IT department because now IT has to manage the inevitable repairs on these mobile units.

What’s your plan for managing the inevitable iPad repairs?
For many companies a depot repair service is the easiest and fastest to way to keep their valuable assets in service.  With deport repair, you send the broken iPad in for repair and it’s returned in like-new condition ready for redeployment by the IT department. Others companies elect to have the entire repair and replacement process managed by a third party. With asset management the redeployment process is even easier and faster because replacement inventory is ready to ship directly to field and branch offices as needed and broken and damaged units are repaired and placed into your inventory as they are returned.

Whether you choose depot repair or asset management we can help.
At Telesource managing repairs for the enterprise customer is a core service of ours. We’ve been repairing and remanufacturing circuit board based technology since 1979. Combine our experience with our ISO 9001 and TL 9000 certifications and any enterprise customers can rest assured that we provide the highest quality repairs and services.

iPad Complete Repair  with a 1 Year Warranty
Complete repair includes replacement of (if needed):
Glass, Digitizer, LCD, Battery, Audio Jack, Power button,  Volume Button, Back Plate, Wi-Fi, Transceiver, USB Port, Home button, Speaker, Front and Back Camera, Bezel, Mute/Rotate Button, and Charging/Docking Port

We repair iPhones too!

iPhone Complete Repair  with a 90 Day Warranty
Complete repair includes replacement of (if needed):
Glass, Battery, Digitizer, LCD, Audio Jack, Power button, Volume Button, Back Plate, Wi-Fi, Transceiver, USB Port, Home button, Speaker, Front and Back Camera, Bezel, Mute/Rotate Button, and Charging/Docking Port

Need a different plan?
We can customize a repair service plan for your enterprises’ needs. Just give us call, 1.800.525.4300.